French manufacturing is so important to Aïam Maïa, and this is why all our cosmetics are formulated, manufactured and packaged in France. And that’s not all! As a brand from the city of Lyon, it felt natural for us to work locally in the heart of our region.
Keeping our customers safe and creating effective products are two of AÏAM MAÏA’s main goals. Before they can be sold, an independent laboratory certified by the French Ministry of Health performs many quality, tolerance and effectiveness tests on all our products, under dermatological control. These tests are performed on a broad, representative panel of consumers with skin types and needs that match the product being tested. So we know that you're going to love them!
As a precaution, we do not recommend that pregnant or breastfeeding women use our products. Our current product range includes products which do not contain essential oils or fragrances:
- Irrésistible: Comforting Bi-Phase Cleanser
- Cool: Micellar Gel Cleanser
- Optimiste: Beauty Shot Lifting Serum
- Pétillante: Energizing BB Eye Cream
But if you have any questions about using cosmetics during your pregnancy or while breastfeeding, we recommend that you consult your doctor.
Of course! As we are a socially-minded brand, our entire skincare range is certified organic, and you will see the “Cosmebio” and “Cosmecert” labels on each of our products. All Aïam Maïa products contain at least 99.93% natural ingredients. We need to include the remaining components to ensure that our formulas are safe and to preserve them.
Organic cosmetics is a natural way to design the whole product. As well as following ethical and environmental values, it must contain safe ingredients, and a certain amount of these are organically farmed.
Did you know? Water, which is one of the natural, essential ingredients we use in our formulas, can’t be labeled as organically farmed because it is a mineral ingredient that can’t be grown or farmed. This is why you will see two different percentages on our packaging: the percentage of natural ingredients and organic ingredients (excluding water 😉).
An organic cosmetics product is always natural, but the opposite is not always true! A natural product contains natural-origin ingredients and no chemical components. An organic product also contains natural ingredients, and some of them are also organically farmed. This sustainable and regulated farming allows specific ethical and environmental actions to be carried out. It protects biodiversity and the well-being of the people who grow these ingredients.
Organic cosmetics are regulated by strict labels which promote fair and socially responsible trade, but there are no labeling restrictions for natural products yet. Aïam Maïa decided to have its organic products certified with the COSMOS label in accordance with the Cosmecert charter.
We chose the COSMEBIO label, which meets the requirements of the COSMECERT body through the COSMOS certification. The standard covers various aspects of the product, to make sure that it is sustainable from start to finish: no compromises in the formula: it’s natural! At least 95% of the ingredients must be of natural origin. And 20% of the ingredients must be of organic origin (10% if the product is rinsed or if it contains more than 80% water).
Of course, as well as being good for the skin, the formula must also be kind to the planet and, therefore, be biodegradable. The packaging must be designed to be as environmentally responsible as possible. It must be kept to a strict minimum and not include any unnecessary bits. Polluting components are not allowed either.
As the environment is at the center of sustainable beauty, all Aïam Maïa products are designed, formulated and stored in the Lyon region, to reduce transport and, therefore, our carbon footprint. Our formulas are biodegradable, and we have also reduced the use of packaging in our products as much as possible. The packaging used is made from cardboard that can be recycled through processes that guarantee that forests are managed sustainably (FSC). We are committed to working on the most minimalist and responsible packaging designs possible.
Yes, yes and yes again! Animal lovers, feel free to take your pick! Aïam Maïa’s formulas do not contain any animal-origin ingredients.
Of course. No animals should suffer and especially not for skincare products. This is why no Aïam Maïa products or ingredients are tested on animals, in accordance with the EU Cosmetics Regulation.
Of course not: none of our ingredients or products have been tested on animals, as prohibited by the EU Cosmetics Regulation.
A non-comedogenic product does not encourage blackheads to appear. To make sure of that, we have tested most of our face products. You can let your beauty shine with peace of mind.
Just one product: The Energizing Anti-Pollution Mist OVERBOOKÉE. We decided to include organic Rose essential oil in this product because of its refreshing and revitalizing action. The other products do not contain essential oils.
No, Aïam Maïa formulas do not contain any parabens.
No, of course not! No Aïam Maïa products contain silicones – our formulas are NA-TU-RAL! Who said that products that delight your senses mean silicones?
Because your safety is our priority, products containing water must be protected with preservative ingredients. They make sure that you can use your favorite products for several months. But we use the smallest amount possible, and this is why our most fragile formulas come in ‘airless’ bottles to stop them from being contaminated with bacteria.
Following many tests, all of our products are proven to be stable for over 30 months after manufacture. If you have any questions, please feel free to contact our administrative department and mention the batch number.
Absolutely not. This preservative molecule is prohibited in organic product formulas. This is why we don’t allow phenoxyethanol in our Aïam Maïa formulas.
As they are excellent at remaining stable and our packaging is very protective, our products can be kept for up to one year after you open them. This information is shown on the back of your Aïam Maïa bottles, and the number of months that the product can be kept is indicated in the open cosmetics jar logo.
At Aïam Maïa, we do not use any of the unnecessary packaging that is usually found in cosmetics (spatula that never gets used, second lid, etc.). We do not include any product leaflets, holders or any other bits that are not needed. Our packaging is made from recyclable cardboard and it has an FSC label, a process which guarantees that forests are managed sustainably. It is made with a mixture of softwood from Workington, in northern England, and from birch wood from Iggesund in Sweden.
Of course! All our Aïam Maïa products can be recycled. Once you have finished your favorite products, you can place all the packaging into your sorting bins to give them a second life. And guess what?! Your Égoïste jar will be perfect for storing your jewelry and cotton pads. You just need to decide where to put it, in your bedroom or your bathroom? :)
All Aïam Maïa products are on sale on our website www.aiam-maia.com and in many retail outlets. Find your nearest retail outlets on the “Where to find us” page.
It is very easy. Click on the “My Account” icon at the top right of your screen. In the “Register” section, complete your personal details then click on the “register” button. What are the advantages of creating an Aïam Maïa account:
- Your personal details (delivery, billing, email addresses, and telephone numbers, etc.) are saved and can be changed. When you place your next order, your won’t need to enter your details again.
- You can manage your orders and your bookings (tracking, history)
- It’s easy to delete the account. To do so, please read the question about deleting your account.
You can place an order as a guest, without having to create an account. We do however recommend that you register so that you can monitor the status of your order and save a history. When you create an account you can also save your delivery and billing address in your profile, which makes it easier for you to confirm and pay for your next order more quickly. ;)
This information is strictly confidential and is only used to meet your needs (billing, delivery) in the best possible way. Under no circumstances is this information shared or sold. In accordance with the provisions of the French Data Protection Law (Loi Informatique et Libertés), the user is informed that they have the right to access, rectify, delete and object to the use of their personal data by writing to us via the Contact form.
As soon as you have an account, you can change your personal information whenever you want in the account management section. To go there, click on the icon next to the basket, at the top of the screen, to the right of the menu bar. You must be signed in to change your information.
Click on the “My Account” icon and then in the “Login” box, click on the “Forgotten your password?” button . Then enter your email address or your username. Then check your inbox and follow the instructions. If you do not receive the email, check your Spam folder or contact us via the Contact form.
To delete your account, please send us your request via the Contact form, telling us the reason for your decision. Your comments help us to improve our services.